Returns & Exchanges

We have a very easy return policy at BSY. If you are unhappy with your order or if you would like to return or exchange an item for any reason, you can do so within 30 days of receiving your package. Simply fill out the return/exchange form below. If the form below is not loading correctly, you can reach it directly by clicking here.

We can only accept returns on yarn if the ties have not been cut. We do not offer returns on wound/caked skeins or digital products such as knitting and crochet patterns.